FAQ – Tuggerah Removals and Storage

YES. We strongly suggest that you be present to identify which goods are staying and which are going, items requiring special handling, and to answer any questions. But with COVID here we all have to be flexible in what we do

All furniture is professionally wrapped by our experienced removalists with special thick moving blankets (this service is included in the price), or crated if needed to be stored, shipped or just be given that extra care.

Your Tuggerah Removals & Storage team will arrive uniformed and led by a foreman. It is advisable that you escort the foreman around your property so that he can plan the operation. Make sure you point out any items that need special care or are fragile and need to be packed in cartons. If you would prefer certain rooms to be packed first, it is advisable that you let the foreman know so he can advise his crew accordingly. Any items that are to remain on your property should be identified and placed in another room. Once all your items have been packed, wrapped and loaded, it’s best to inspect your property to ensure that everything has been removed. 

It is it is up to you to ensure that there is suitable access and parking for our vehicle at both pickup and delivery addresses to avoid any delays on the day of the move. It is advisable to contact your local council office to arrange permits if required. Remember to also forewarn your neighbors to ensure they are not inconvenienced. If you are unsure about your accessibility it’s best to let your move consultant know so Tuggerah Removals & Storage can arrange an alternative access check at your delivery address.